Refund and Returns Policy
Effective Date: 25/10/2024
At LuxuryKitchenwarre.com, we are dedicated to ensuring that our customers are completely satisfied with their purchases. If for any reason you are not entirely happy with your order, our Refund and Returns Policy outlines the steps for returns, exchanges, and refunds.
1. Returns
We accept returns on eligible items under the following conditions:
- Eligibility: Items must be returned in their original condition, unused, and in their original packaging. Returns must be requested within [Insert number] days from the date of delivery.
- Non-Returnable Items: The following items are not eligible for return:
- Gift cards
- Personalized or custom-made products (unless defective)
- Items purchased on clearance or marked as final sale
- Proof of Purchase: A valid receipt or order confirmation is required to process a return.
2. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund:
- Approved Refunds: If approved, the refund will be processed, and a credit will automatically be applied to your original payment method within [Insert number] business days.
- Partial Refunds: In certain situations, only partial refunds may be granted (e.g., items with signs of use, damaged packaging, or missing parts not due to our error).
3. Exchanges
We replace items only if they are defective or damaged. If you need to exchange an item for the same product, please contact us at [Insert Contact Email] to arrange the exchange process.
4. Return Shipping
- Customer Responsibility: You will be responsible for paying for your own shipping costs for returning an item unless the return is due to an error on our part (e.g., wrong or defective product). Shipping costs are non-refundable.
- Shipping Address: To return your product, please send it to:
[Insert Return Address] - Shipping Recommendations: We recommend using a trackable shipping service or purchasing shipping insurance. We are not responsible for lost or damaged returns.
5. Late or Missing Refunds
If you haven’t received your refund within the expected timeframe:
- Check with Your Bank: It may take some time before your refund is officially posted.
- Contact Your Credit Card Provider: Processing times vary by provider.
- Still No Refund?: If you’ve done all of this and still haven’t received your refund, please contact us at [Insert Contact Email].
6. Sale Items
Only regular-priced items are eligible for a refund. Unfortunately, sale items or items purchased at a discount are not eligible for refunds unless they arrive damaged or defective.
7. Damaged or Defective Items
If your item arrives damaged or defective, please contact us within [Insert number] days of receiving your order. We will arrange for a replacement or a full refund, including return shipping costs if applicable.
8. Contact Us
If you have any questions about our Refund and Returns Policy, please contact us at:
LuxuryKitchenwarre.com
Street:3718 Walton Street, Creedmoor,North Carolina,United States
Phone number: 801-392-6038
Email: info@luxurykitchenwarre.com
Website: luxurykitchenwarre.com